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Nonprofit Development Workshops
Schedule of Upcoming Trainings

 

April 23, 2010

"Mining for Leadership - Stories and Lessons from the Coal Mines of Appalachia"

9  am - 12 noon
Parkersburg Country Club
4910 1st Avenue
Vienna, WV

For more information: 304 424 3457

Session Overview

"Customer Service" is the gateway to a satisfied customer/client, and good customer service is the key to retaining them!.

Topics to be covered are:

 Customer Service - I Know It When I See It,
Body Language Being Positive,
Telephone and Voice Mail - Managing Clients/Customers in Ways That Meet Their Needs and Yours.

The registration fee ($45 for business and $25 for non-profit organizations) includes breakfast and materials.

You may send the registration and payment to Volunteer Action Center
 521 Market Street #6,
Parkersburg, WV 26101.

To register online:

Business 
 
NonProfit Organization

To print a registration form,
click here

 

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